Seniors and those uncomfortable with digital payments can request physical vouchers.
Key Details
Senior Minister of State for Defence Zaqy Mohamad announced that National Service LifeSG credits, worth $200, are being distributed through the LifeSG mobile app to over one million current and former national servicemen in November. Seniors and others uncomfortable with digital platforms can request physical vouchers from the Ministry of Defence or the Ministry of Home Affairs.
Reaching Out to Seniors
Target Group: Over 25% of the recipients are aged 60 and above.
Previous Campaign Success: In 2022, 88% of eligible servicemen over 60 utilized their credits digitally, while only 2% requested physical vouchers.
Options Provided: Both digital credits and hard-copy vouchers are available to ensure inclusivity.
Concerns Addressed
Digital Divide:
MP Ang Wei Neng expressed concerns about a potential divide between digitally savvy individuals and those less comfortable with technology. Mr. Zaqy assured Parliament that both digital and non-digital options are available to prevent such disparities.
Scam Vulnerabilities:
Concerns over potential scams involving digital credits were raised. Mr. Zaqy invited specific cases to be reported for investigation and emphasized ongoing efforts to safeguard against fraud.
Public Response
Surveys conducted after the 2022 campaign revealed high support, with 95% of servicemen endorsing digital disbursement methods.
This dual approach reflects the government’s commitment to inclusivity while embracing digital innovation.
