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AI Masters Singlish: Transforming Healthcare and Emergency Response

AI Singapore’s innovations bridge cultural and linguistic gaps for better healthcare solutions.

Singlish and AI: A Unique Challenge
Singapore’s diverse linguistic landscape, characterized by its mix of English, Malay, Mandarin, and dialects, poses a challenge for AI speech recognition. The AI Singapore Speech Lab has achieved a breakthrough by training models to understand Singlish and other local nuances.

Applications in Healthcare and Emergency Response
Healthcare Clinics

Deployed at SingHealth Polyclinics, the AI model aids staff during patient interviews, dynamically transcribing multiple languages and heavy Singlish phrases.
The model operates offline for privacy, ensuring secure transcription directly on the user’s computer.
Emergency Services

The AI is being tested with the Singapore Civil Defence Force (SCDF) for emergency call transcription.
It transcribes calls, fills out critical information, and suggests follow-up actions, such as dispatching an ambulance.
Data and Development
The AI model’s success relies on over 300,000 call log samples and the Infocomm Media Development Authority’s National Speech Corpus. This large-scale database of Singapore English improves the AI’s ability to decode local accents and slang.

Global and Regional Impact
Singapore’s advancements in AI localization align with global efforts to preserve linguistic diversity. For instance, Iceland collaborates with OpenAI to protect the Icelandic language. Similarly, AI Singapore’s Sea-Lion initiative aims to support Southeast Asian languages and cultures.

Health Minister’s Vision
At the AI in Healthcare Technology Showcase, Health Minister Ong Ye Kung emphasized the strategic adoption of AI in healthcare. AI applications, such as imaging tools and medication decision systems like NexRx.Ai, enhance early disease detection and treatment accuracy.

Towards a Smarter Future
AI Singapore’s projects, backed by $5 million over five years, highlight the potential of tailored AI solutions to address local challenges. As Singapore strengthens its leadership in AI and healthcare, these innovations promise a better future for patients and professionals alike.

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